Behind Every Great Practitioner Is Their Trusted Admin – See What We Can Provide For You

SERVICES

Fast response times - support when you need it, how you need it.

PRACTICE MANAGEMENT

We handle the administrative tasks you’d rather not—like onboarding, schedule management, and office systems

  • Managing the admin email that clients first reach out to

  • New Patient Onboarding

  • Referral Coordination

  • Obtaining a signed plan of care

  • Schedule Management

  • Intake Form Creation

  • Financial Management

  • Contractor/Staff Management

  • General Office Management (spreadsheet tracking, implementing systems, and everything else that comes up)

INSURANCE BILLING SUPPORT

Our Insurance Billing Support streamlines claims submission, resolves denials, and processes payments quickly, ensuring faster reimbursements and clearer financial tracking

  • Submitting claims via electronic health records

  • Troubleshooting denials

  • Submitting prior authorizations

  • Eligibility and benefits checks

  • Applying remittances and insurance payments

  • Processing copays and patient payments

  • Communicating finances with patients

  • Insurance contracting and credentialing

  • EFT & ERA enrollment

  • Financial reporting

  • Generating super bills

CLIENT COMMUNICATIONS

We handle your client communications with professionalism and care, ensuring every patient feels valued. From scheduling to answering questions, we build strong connections so patients feel comfortable and supported by your practice.

  • Scheduling appointments

  • New client intake

  • Answering insurance/scheduling questions

  • Notifying patients of their insurance benefits

  • Returning client calls promptly with a high degree of professionalism and sensitivity

  • Managing the intake process from initial outreach to completing an evaluation

  • Coordinating new client intake forms

  • Building rapport with, and providing administrative support to current clients

  • Updating client electronic health records

What does the process look like to start working together?

1.

Schedule a FREE consultation call 

  • During the call we will go over your practice’s needs and goals, we have a list of curated questions we ask new clients to get a very clear idea of where your business is currently at, we will also answer any questions you have about our services. 

2.

Contract and Package Options

  • If you decide it sounds like a good fit after the consult call we will send over a sample contract as well as some package options for pricing. We are happy to go over these in more detail with you to ensure you understand the fee structure and contract details.

3.

Onboarding

  • Once you pick a package and sign the contract we will begin our onboarding process! This includes:

    • Signing a BAA and HIPAA agreement

    • Have Google Meet meetings to get a clear understanding of your current processes (don’t worry if you don’t have these, we’ll set them up!)

4.

Take a sigh of relief!

  • You’ve done it! We are now on board and taking some weight off your shoulders that you’ve been carrying for too long. Not only do you have more time to focus on your patients but you also have another team member to lean on. 

CLICK HERE TO SCHEDULE A FREE CONSULTATION

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FAQ

    • Unlike other other medical billers and virtual assistants we become an integral part of your practice, everything we do is transparent and clearly communicated. Gone are the days of waiting for your biller to get back to you about a claim or having to navigate virtual assistants in different time zones. We offer prompt responses and ensure our clients have direct access to our personal phone numbers, so you can text us anytime with any questions or support needs. We work closely with providers to foster a true team dynamic, where you can reach out at any time and know we'll respond quickly. 

    • We offer practice management packages starting at $600/month, with pricing based on the size of your practice and the specific services you need. For those with a smaller caseload, we also offer stand-alone billing and smaller package options.

      Our pricing reflects the high level of integration and responsive support we provide, which sets us apart from traditional billers and virtual assistants. Instead of a one-size-fits-all model, our fees are tailored to meet the unique needs of your practice.

    • We offer hourly rates for short-term support or consulting on a case-by-case basis. Please reach out to us to inquire about our hourly rates.

    • Our services are a perfect fit if you're looking to delegate daily, weekly, or monthly administrative tasks. Our ideal client is someone who wants to focus solely on direct patient care, leaving the rest to us. As independent contractors, we are hired to perform the services we excel at, with minimal guidance needed. Provided we have the necessary resources, we handle all research and troubleshooting to ensure tasks are completed accurately, without requiring you to hand-hold us through the process.

    • We work with any provider type in a health or wellness specialty. We have the most experience working with:

      • Occupational Therapists

      • Physical Therapists

      • Acupuncturists

      • Chiropractors